Frequently Asked Questions
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We offer a wide range of banking services including savings and current accounts, international transfers, digital banking, personal and business loans, card services, and secure online payments tailored for individuals and businesses worldwide.
You can open an account online by completing our digital application form. Identity verification and required documents can be submitted securely, and your account will be activated once verification is completed.
Yes. Our digital banking platform uses advanced encryption, multi-factor authentication, and continuous monitoring to protect your accounts and transactions at all times.
International transfers typically take between 1–3 business days, depending on the destination country, currency, and recipient bank.
You can contact our customer support team via phone, email, live chat, or by visiting one of our branches. Support is available 24/7 for urgent banking needs.
Common Banking Questions
Yes, we provide comprehensive business banking solutions including corporate accounts, payment processing, lending, and financial management tools.
Account fees vary depending on the account type. Full details are available on our pricing page or through customer support.
Yes. Our online and mobile banking platforms allow you to manage your account securely from anywhere in the world.
Contact our fraud prevention team immediately. We will secure your account and guide you through the next steps.
You can update your personal details through online banking or by visiting a branch with valid identification.
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